Refund policy

Return & Refund Policy — Girls After 9

At Girls After 9, every product is made to order just for you. Because of this, we do not accept returns or exchanges for reasons such as change of mind or incorrect size selection. We encourage all customers to carefully check the size guide before placing an order.

We do accept claims in the following cases:

• The item arrived damaged or defective
• The item received is different from what was ordered (wrong product or print)

How to raise a claim:

• Email us at girlsafter9@gmail.com within 7 days of delivery
• Include your order number and clear photos of the issue
• We will review your claim and respond within 2–3 business days

Resolution:

• If the claim is valid, we will offer a free reprint or a full refund — whichever you prefer
• No physical return or pickup is required for defective item claims

Non-eligible claims:

• Incorrect size ordered by the customer
• Minor color variations due to screen display differences
• Damage caused after delivery